“THE GRILL ON THE ALLEY VIP” LOYALTY PROGRAM TERMS AND CONDITIONS

Updated August 13th, 2019

“The Grill on the Alley VIP” Loyalty Program (the “Program”) is a promotional program that is offered as a benefit for the loyal guests of Grill Concepts, Inc. and its affiliated companies (“Grill Concepts”) at participating Grill on the Alley locations, subject to the terms and conditions contained herein (the “Terms and Conditions”) and all applicable laws. Grill Concepts reserves the right, at its sole discretion, to add or withdraw participating brands or restaurants at any time, to make changes to these Terms and Conditions from time to time with or without notice to you, to audit or cancel your account or to terminate the Program at any time.

BY ENROLLING IN, ACCESSING OR PARTICIPATING IN THE PROGRAM, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, AS THEY MAY BE MODIFIED FROM TIME TO TIME AND ALL TERMS INCORPORATED HEREIN BY REFERENCE.

The Program is only available at our San Jose, Aventura and Dallas locations.

Eligibility

The Program is for individual customers only of at least 18 years of age. There is no membership fee to sign up. Corporations, partnerships, trusts or other legal entities are not permitted to join. Each member may only have one account linked to a unique email address. Employees of Grill Concepts, Inc., and its parent and affiliate companies, and the immediate family and household members of such employees are not eligible to join the Program. Grill Concepts, in its sole and absolute unfettered discretion, reserves the right to approve, deny or revoke membership or the right to participate in the Program to any person for any reason.

Personalized Offers

Membership offers include, but are not limited to, the following:
• Complimentary Welcome Appetizer
• Complimentary Birthday Dessert
• Annual Anniversary Reward
• Complimentary Appetizer for every 3 visits

All offers and rewards will be issued at the sole discretion of Grill Concepts, Inc. and its affiliate company (The Grill on the Alley). Offers and rewards may not be redeemed on the same visit where they were earned and can only be redeemed on a subsequent visit. All offers expire within 30 days from the date they were issued. Grill Concepts, Inc. reserves the right to adjust this expiration date, at any time, without notice.

Complimentary Welcome Appetizer

All new members will be eligible to receive one free single appetizer item at or below a $25 value. The promotion is limited to select appetizers only. This offer will expire 30 days after the date it was issued and must be redeemed within that time frame. Please ask your server for further information.

Complimentary Birthday Dessert

All members that provide their birthdate upon registering for the Program are eligible for one free birthday dessert annually. This offer will be issued 14 days prior to the birthdate provided during registration and will expire 30 days after the date it was issued. The birthdate provided at the time of the registration cannot be changed after the registration.

Annual Anniversary Reward

Members that input their wedding anniversary date will receive an Anniversary Reward. This reward is valid for a complimentary champagne toast and dessert. This offer will be issued 14 days prior to the anniversary date provided during registration and will expire 30 days after the date it was issued. The anniversary date that is provided at the time of the registration cannot be changed after the registration.

Complimentary Appetizer for every 3 visits

All participating members will be eligible to receive one free single appetizer item at or below a $25 value after every 3rd visit. The promotion is limited to select appetizers only. This offer will expire 30 days after the date it was issued and must be redeemed within that time frame. Please ask your server for further information.

Offer Redemption

All Rewards will be issued to members of “The Grill on the Alley VIP” via email and the VIP member must be present at the restaurant in order to be eligible to redeem rewards. Rewards must be presented to the restaurant team member at the time of the purchase in order to be redeemed. One reward may be redeemed per check. A maximum of $250 in rewards can be redeemed by any member in a single day. Members may not split checks for private dining events, large parties or catering orders in order to redeem more than $250 in a single day. Rewards may not be used towards taxes, gratuities, or gift cards. Certain promotional offers may be subject to certain expiration periods, black-out dates and other restrictions. Applicable federal, state and other tax liabilities, including sales taxes shall be the member’s sole responsibility.

Expiration of Offers

All Rewards are valid for a period of 30 days from the date issued. All Offers expire 5 minutes after the redemption button has been selected and may only be used once. Any expired rewards will not be eligible for redemption.

Changes/Termination of Program

This is a promotional program to reward our loyal guests with discounts and complimentary and/or promotional offers. Grill Concepts reserves the right, in its sole discretion, to alter or change these Terms & Conditions, including without limitation, the rules, the rewards, promotions or the number of visits required to obtain a particular reward at any time and for any reason without any advance notice. It is your responsibility to review these Terms & Conditions from time to time, which may be updated at any time without notice. Grill Concepts, at its sole discretion, also reserves the right to add or withdraw participating brands or restaurant locations at any time without any notice. For a list of participating brands and restaurant locations, please visit www.grillconcepts.com.

Furthermore, Grill Concepts, at its sole discretion, reserves the right to terminate the Program altogether at any time. In the event that the Program is terminated, any rewards earned as of the stated termination date of the Program shall be redeemable for a period of sixty (60) days following the Program termination date.

Messages

Members must provide a valid email address and other required information when registering for the Program. Exclusive offers, promotions and notifications will be emailed to members at the email address provided in your account. You are responsible for updating your account information as necessary. Grill Concepts is not responsible for delayed, lost or undeliverable email. By joining the Program, you authorize Grill Concepts and its third-party contractors involved in the Program, to contact you regarding the Program, including without limitation, send updates, announcements, account balance information and promotional offers. You may opt out of receiving such messages, but Grill Concepts and its third party contractors will not be able to inform you regarding membership benefits, rewards and other promotional offers.

Miscellaneous

Grill Concepts reserves the right to audit member accounts at any time and any activity inconsistent with these Terms & Conditions will result in termination of a member’s account and/or forfeiture of earned points and rewards.

By enrolling in the Program, you authorize Grill Concepts, its affiliates and third party contractors involved in the Program to share information about you and your account with each other (but not with any other third parties) as necessary to operate the Program. Personal information collected about you through this website is subject to the Grill Concepts Privacy Policy located at http://grillconcepts.com/privacy-policy, which is incorporated herein.

THE PROGRAM IS PROVIDED ON AN “AS IS” BASIS, AND GRILL CONCEPTS HEREBY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY. WITHOUT LIMITING THE FOREGOING, GRILL CONCEPTS DOES NOT GUARANTEE THAT THE PROGRAM AND ITS CONTENT WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED.

IN NO EVENT SHALL GRILL CONCEPTS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DAMAGES (DIRECT OR INDIRECT) WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THE PROGRAM. TO THE EXTENT THAT SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, IN SUCH JURISDICTIONS, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY THE APPLICABLE LAW.

Copyright © 2019 Grill Concepts, Inc.

Make a Reservation
Book Now

Reservations