Frequently Asked Questions
A: Visit GrillConcepts.com and fill out your information. You’ll receive a confirmation email to confirm. Once you confirm your sign-up, your membership will be activated.
A: Give your server your email address or phone number & they will check you in and you’ll earn one point for every dollar you spend on food and non-alcoholic beverages.
A: Please submit a Receipt Request here Please include your name, the location you dined at, the last 4 digits on the card used, and the date you dined.
A: Please submit a Donation Request here. Please allow 60 days for processing.
A: Our gift cards are mailed via USPS, unless otherwise requested. USPS states that mail can take anywhere from 10-14 days to arrive. If you need the card urgently, try one of our customizable E-gift Cards.
A: Gluten Free menus are available upon request at all locations. An overview of our Gluten Free selections can be found here.